Moon West Lake Hotel & Residence

Moon West Lake Hotel & Residence

Address

185 Trích Sài, Tay Ho, Hanoi, Vietnam

Description

The Moon West Lake Hotel & Residence offers a unique blend of comfort and convenience, making it an ideal choice for both business and leisure travelers. Nestled in the beautiful Tay Ho district, this hotel boasts stunning views of West Lake, creating a serene atmosphere that is hard to resist. Whether you are visiting for a short stay or an extended vacation, the Moon West Lake Hotel & Residence provides a welcoming environment with a range of amenities designed to cater to your every need.

Facilities

With a review score of 8.1, guests can expect great facilities, including:

• Free WiFi
• Airport shuttle service
• Non-smoking rooms
• Parking on site
• 24-hour front desk
• Facilities for disabled guests
• Elevator access
• Air conditioning

Parking

Public parking is available on site, and while reservation is not needed, charges may apply.

Internet

High-speed WiFi is accessible in all rooms free of charge, ensuring you stay connected during your visit.

Kitchen Amenities

• Shared kitchen
• Dining table
• Electric kettle
• Microwave
• Kitchenette

Room Features

• Linen and towels provided
• Wardrobe or closet
• Private bathroom with hairdryer
• Seating area with fireplace
• TV with cable channels

Accessibility

• Entire unit wheelchair accessible
• Upper floors accessible by stairs only and elevator
• Emergency cord in bathroom for safety

Food & Drink

• Vending machine for drinks
• Executive lounge access

Services

• Private check-in/check-out
• Concierge service
• Luggage storage
• Tour desk
• Currency exchange
• Daily housekeeping

Entertainment and Family Services

The hotel offers an indoor play area and entertainment staff to ensure a delightful experience for families and guests of all ages.

Safety and Security

• Fire extinguishers
• CCTV in common areas
• Smoke alarms
• 24-hour security

Languages Spoken

The staff at Moon West Lake Hotel & Residence are fluent in both English and Vietnamese, ensuring clear communication for international guests.

Policies

Check-in and Check-out

• Check-in: From 14:00 to 23:30 (Please notify in advance your arrival time)
• Check-out: From 01:00 to 11:30

Cancellation and Prepayment

Cancellation and prepayment policies vary depending on the type of accommodation. Make sure to check the specific conditions when booking.

Children and Beds

Children of any age are welcome, but cots and extra beds are not available at this property. Please include the number and ages of children in your booking to get accurate pricing.

Age Restrictions

There is no minimum age requirement for check-in, making it accessible for guests of all ages.

Smoking and Pets

Smoking is not allowed within the hotel premises, and pets are also not permitted.

Frequently Asked Questions

1. Is there public transport nearby?

Yes, the hotel is conveniently located near various bus stops and taxi services, making it easy to explore Hanoi.

2. Are meals provided at the hotel?

While the hotel does not have an on-site restaurant, there are numerous dining options in the vicinity, and guests can utilize the shared kitchen facilities.

3. Can I host an event at the hotel?

Moon West Lake Hotel & Residence is not equipped for large events or parties. However, they can assist with arranging local venues for such occasions.

4. Is there a fitness center available?

The hotel does not have a fitness center on-site, but several local gyms are accessible within a short distance.

5. Do I need a credit card to check in?

While a credit card is not required for check-in, the hotel accepts Bankcard payments and guests are encouraged to have a valid form of payment for any incidental charges.

Conclusion

The Moon West Lake Hotel & Residence is an excellent choice for travelers seeking comfort, accessibility, and a welcoming atmosphere in Hanoi. With its array of facilities and friendly staff, your stay is sure to be memorable.